Reviews

Very friendly, professional advice and service from Callum. Answered all my questions and explained in plain english. Very informative.. Many Thanks for your help..

Thank you Jason and the installation guys🥰 All aspects of their work and how they went about it was brilliant. Jason who was my contact guy couldn’t do enough to help. Any questions I had he would get back to me by the end of the day (even on his days off!!!!) When the guys did the… read moreAll aspects of their work and how they went about it was brilliant. Jason who was my contact guy couldn’t do enough to help. Any questions I had he would get back to me by the end of the day (even on his days off!!!!) When the guys did the installation did everything possible to minimise the mess and disruption, even covering my carpets in cling film so they could just pick it up at the end. We are so pleased with our air source heat pump. I’m amazed how hot the water is! It’s hotter than when we had a boiler! Our radiators are red hot and easy to control. Thank you Jason for all your help and thank you installation guys for your amazing work 👍 😀 read less

Fantastic service, extremely professional and great customer service. Thank you to Tom for all his help. Definitely recommend this company.

Solar PV installation – recently install a new system from these. Excellent service, clean and tidy from to start to finish. Highly recommend

Should be called the money saving group! turned up at my door offering a free boiler, my boiler hasnt worked for 10 years. within a week they fitted the boiler and installed some extra rads all for free. thanks to mike, phil and tom. great work and looking forward to winter.

New boiler & insulation Had new boiler and underfloor insulation. Really easy to arrange, work carried out quickly and efficiently, lots of contact from Carbon Saving Group throughout letting us know dates and times. I would recommend.

Very happy and will recommend Had a couple of quotes and went with these guys. They always answered the phone when I had any questions. My main contact with a gentleman called Andy who was very helpful and friendly. I highly recommend them. Thanks

Fantastic job from carbon saving group Had solar installed would highly recommend carbon saving group. Brilliant service from callum the surveyor visiting to kodi organising our installation and mike and his team doing a great job with the installation all kept to timing agreed got the job completed in 2… read moreFantastic job from carbon saving group Had solar installed would highly recommend carbon saving group. Brilliant service from callum the surveyor visiting to kodi organising our installation and mike and his team doing a great job with the installation all kept to timing agreed got the job completed in 2 days even though the weather wasnt great they still cracked on with a smile on their face. read less

Storage Heaters Great company very helpful from start to finish of the process !!! Would definitely recommend!!

Helpful and efficient Very pleased with the work done by Carbon Saving group. Have recommended them to others

Excellent cant praise them enough

Excellent service 👏 👍 Excellent service 👏 👍

I just had installed first time central… I just had installed first time central heating. I wanted to acknowledge personal who went above and beyond to make all this happen. Carbon team – Callum, Jemma and Kathryn were really helpful and did everything so I had installation done before my holiday. Installation team- Ross and Aron,… read moreI just had installed first time central heating. I wanted to acknowledge personal who went above and beyond to make all this happen. Carbon team – Callum, Jemma and Kathryn were really helpful and did everything so I had installation done before my holiday. Installation team- Ross and Aron, very tidy, clean, and fast working everything was done in two days time. For now we are just using a hot water and will add my review after the heating starts. For now everything is perfect. read less

Very well no complaints Very well no complaints. Some very good advice given

Many thanks to Callum Kerr who came out to do an initial survey and explained the various options to me. Callum was exceptionally helpful, easy to understand and professional. I also received a very prompt response to my initial enquiry. Very impressed so far.

I couldn’t have wished for better. Excellent! My experience with Carbon Saving Group from the start was excellent. The people in the office were helpful and polite and made everything clear and understandable. The chap who came to survey the property was also very good and explained everything. Later when the two young men did the… read moreMy experience with Carbon Saving Group from the start was excellent. The people in the office were helpful and polite and made everything clear and understandable. The chap who came to survey the property was also very good and explained everything. Later when the two young men did the underfloor insulation were excellent and did a job which I would not like to do with cheerfulness and care and treated me with respect. Finally the plumber who fixed the new boiler worked hard and did the work efficiently and was very polite and considerate. I could not fault them and neither would I want to. Thank you Carbon Saving Group. read less

Not a scam! They replaced my boiler, and added cavity wall insulation and extra loft insulation! For free!! Their very professional and polite and quick to act and communicate.

Carbon Saving Group were fantastic and very professional , price and quality was the best on the market would highly recommend to anyone looking to save money on there energy bills

Gas installation at property The recent gas installation at my property was completed efficiently and without any fuss. Carbon Savings Group handled everything explaining options, timescales and prices then installed and completed acceptance within an extremely short time. From the company helpline, through surveyors and installers all staff were friendly, experienced and professional;… read moreThe recent gas installation at my property was completed efficiently and without any fuss. Carbon Savings Group handled everything explaining options, timescales and prices then installed and completed acceptance within an extremely short time. From the company helpline, through surveyors and installers all staff were friendly, experienced and professional; the work was of an extremely high standard and I would fully recommend CSG. read less

Excellent from start to finish the crew… Excellent from start to finish the crew who fitted the central heating were superb many thanks 😊

Great Service, Swift and clean.

I am very pleased with the loft… I am very pleased with the loft insulation carried out at my property, the fitters were polite and friendly and the work was tidy. Great job.

Outstanding service From the moment I contacted Carbon Savings group to enquire about a backup battery for my solar panels everything was done on schedule and the workmanship was faultless and the quality of the installation was absolutely superb. Mike and his assistant done the battery installation and a full service on… read moreFrom the moment I contacted Carbon Savings group to enquire about a backup battery for my solar panels everything was done on schedule and the workmanship was faultless and the quality of the installation was absolutely superb. Mike and his assistant done the battery installation and a full service on my air source heat pump system in a few hours. I would highly recommend the carbon savings group and will definitely use them again. read less

Really helpful and profession Really helpful throughout the whole process, including when I had issues with the inverter. Always willing to explain the process and give realistic estimates of costs and benefits. Would highly recommend to anyone and have passed details on to some friends already.

Staff excellent from 1st contact Staff excellent from 1st contact. very helpful over phone . Always polite, patient and treat you as an individual. The installation team very helpful over phone, and on site the staff were friendly and informative. I left them to it, with confidence they would complete the job to a high… read moreStaff excellent from 1st contact. very helpful over phone . Always polite, patient and treat you as an individual. The installation team very helpful over phone, and on site the staff were friendly and informative. I left them to it, with confidence they would complete the job to a high standard, which they did. My experience has been nothing but positive, than you all for your professionalism. read less

On 15/6/20 my new boiler was fitted . I have been thrilled with the service ! A very professional and remarkably “clean “ job . Everything explained in an easy to understand way and easy to use thermostat . I am so impressed with the service that I wanted to… read moreOn 15/6/20 my new boiler was fitted . I have been thrilled with the service ! A very professional and remarkably “clean “ job . Everything explained in an easy to understand way and easy to use thermostat . I am so impressed with the service that I wanted to reassure others that this company is reliable and professional . They did everything from paperwork to installation doing exactly as described … I felt treated with respect for every question I asked . The whole team have been fantastic !!Thankyou very much!! read less

Callum Kerr arrived and made a very… Callum Kerr arrived and made a very good sales pitch regarding ASHP. His information was accurate and pertinent. I was very impressed. Thank you Callum.

Found your fitters Jack and Fish from Torquay who fitted our underfloor I insulation, two of the most efficient and and courteous men it’s been our privilege to meet. They were the very the best advert you could have to promote your firm Thanking you. D PADDON

Great! Five star

We had gas installation carried out by Chris and Bill this week. They were professional, friendly and explained everything that they were doing well. Did a fantastic job and cleaned up after their work. Would recommend your company

Very efficient and pro-active I contacted them to ask about cavity wall insulation under the Government’s Green Homes Grant. After a phone conversation I ended up getting cavity wall insulation, a massive increase in loft insulation, underfloor insulation and a new boiler too under the Energy Company Obligation grants. I had to contribute a… read moreI contacted them to ask about cavity wall insulation under the Government’s Green Homes Grant. After a phone conversation I ended up getting cavity wall insulation, a massive increase in loft insulation, underfloor insulation and a new boiler too under the Energy Company Obligation grants. I had to contribute a few hundred pounds but massively less than the work would have cost and we not only felt the benefit over the Winter, but the house is cooler now. The work was done quickly and efficiently once funding was in place. The only issue we had was that the surveyor did not spot that the boiler flue was not legal and exited the house over a neighbours boundary so there was a delay in getting a roof modification to move the flue. Overall though, thoroughly recommended read less

Very pleased with the help and service from this company. The fitters were excellent.

Excellent service Excellent service, workmen very professional and tidy. Many thanks.

Try these first Made and enquiry through the greenhome scheme and these guys couldn’t help. But they took me under their wing and we managed to get cavity filling and a new boiler for less than £500. Under the green scheme I was having to pay £1000 just for the filling!

Highly recommended At the beginning of this year, we had a new boiler fitted by Carbon saving Group. Our experience with this company was so positive that when we came across another advert of theirs for Solar panels we decided to go with them for this also. The company have been very… read moreAt the beginning of this year, we had a new boiler fitted by Carbon saving Group. Our experience with this company was so positive that when we came across another advert of theirs for Solar panels we decided to go with them for this also. The company have been very professional in all they have done for us, all the work carried out by professional people and always tidied up when they were completed. We would recommend them very highly. read less

Great experience Calllum came to my property and gave me some great advice on solar system.

Excellent company to deal with Excellent company to deal with, good communication, easy to get hold of, very efficient at organising and getting the work done on time. Would certainly recommend them.

Cavity Wall Insulation I am greatly satisfied with the work done. Excellent service.

Boiler installation Thank you to the two guys that removed my old boiler and replaced it with a modern boiler during such difficult time (COVID) . They were excellent. Please pass my best regards to them.

Couldn’t fault this company.They… Couldn’t fault this company.They replaced our dated electric heating with gas central heating From start to finish everything was explained clearly and fully. Very professional people. Nothing was too much trouble. Immaculate job. Would recommend to anyone.

sorted out my daughters boiler problems ,thanks .

Tommy was really professional and helpful, really good value for money and delivers on promises. Would really recommend!

These guys know there business , , can’t fault them , great workmanship, thank you

Excellent work 5* Excellent Service provided by Carbon Saving Group. Prompt, very efficient and friendly. Installation went quickly and smoothly Would highly recommend.

Very good service we now have heating Very good service we now have heating, They were clean & tidy & made a really good job. I have recommended them to several people one has had his fitted and one is ongoing.

Thank you to Carbon Saving Group, Max Energy & Tailored Heat for our government funded grant for a new boiler & cavity wall insulation! Efficient, professional & courteous teams, recommend all three companies A+

We just had a visit from Callum at… We just had a visit from Callum at carbon saving to do a survey on our bungalow, he was very knowledgeable and very helpful, he explained everything we needed to know about heat pumps and how they would work in our bungalow, we only made enquiries this morning and he… read moreWe just had a visit from Callum at carbon saving to do a survey on our bungalow, he was very knowledgeable and very helpful, he explained everything we needed to know about heat pumps and how they would work in our bungalow, we only made enquiries this morning and he arrived this afternoon, we await the estimate, a very pleasant experience, thank you Callum, regards Graham. read less

Great communication from the start Great communication from the start, work was clean tidy and done in a day! Will get back in touch for PV shortly thanks for the info so far

I have to mention Andrew Melia for his… I have to mention Andrew Melia for his courteousness whilst dealing with my concerns upon my New Central Heating – may I add is superb ! On every level Andrew was pleasant and listened following with helpfulness. I would also like to add Sian O’Sullivan too with the same…. read moreI have to mention Andrew Melia for his courteousness whilst dealing with my concerns upon my New Central Heating – may I add is superb ! On every level Andrew was pleasant and listened following with helpfulness. I would also like to add Sian O’Sullivan too with the same. Thanm you!! Not forgetting the team who installed. Excellent!! read less

Fantastic Experience. Lovely gentleman turned up at my door, offered me a free boiler with a government incentive scheme. After looking into it a little further and to my delight, it turned out to be true. Within 2 weeks, I had my new boiler installed, FOR FREE… Excellent service throughout,… read moreFantastic Experience. Lovely gentleman turned up at my door, offered me a free boiler with a government incentive scheme. After looking into it a little further and to my delight, it turned out to be true. Within 2 weeks, I had my new boiler installed, FOR FREE… Excellent service throughout, good customer contact & care, qualified professionals used for the installation. Would have no hesitation in recommending them in the future. read less

Five star experience from the get go … Five star experience from the get go from CSG. They were nothing short of exceptional in supplying and fitting Solar Panels. In particular Kodi and Sian putting all the plans and instructions in place. Organising a Technical Survey from Mike, who was extremely knowledgeable and helpful, sourcing a structural… read moreFive star experience from the get go from CSG. They were nothing short of exceptional in supplying and fitting Solar Panels. In particular Kodi and Sian putting all the plans and instructions in place. Organising a Technical Survey from Mike, who was extremely knowledgeable and helpful, sourcing a structural engineer extremely quickly, getting scaffolding booked and fitted and finally the team who fitted the Solar panels. This work was carried out in two stages with all the electrics put in one day and finally the Solar Panels on the roof. These engineers were brilliant, they kept everything clean and tidy inside and out. On the day the panels went on the roof it was awful weather very cold and wet. But on they continued and finished the job. Superb! A brilliant, brilliant service. I would highly recommend CSG for such an outstanding and professional service. Thank you CSG. read less